How To Turn Windows Authentication On or Off in Service Desk Express

How To Turn Windows Authentication On or Off in Service Desk Express

If you currently do not utilize the convenience of WIA (Windows Integrated Authentication) here is how to turn it on or off for both Service Desk and Self Service. As an aside, you may choose to configure Service Desk and Self Service independently.

There are two configuration changes required to toggle windows authentication: SMSYSFLAGS and IIS.

IIS
To turn widows authentication on. Open IIS and drill through the default website to SDE (HelpDesk  for self service). Right click properties on SDE. Click on the Directory Security tab and click the button to edit Authentication and access control. Uncheck Enable Anonymous Access and check Integrated Windows authentication. Save. When you get a dialog box that reads "Inheritance Overrides" choose select all and OK. Reverse this process to turn off windows authentication.

SMSYSFLAGS
Using SQL Server Management Studio locate the SMSYSFLAGS table in the SDE database. Right click SMSYSFLAGS and choose show table. Scroll down until you see featUseIntegratedLoginSSHD for self service and featUseIntegratedLoginSDE for SDE. Change the value to "1" to use windows authentication and "0" not to.

Close SQL Server Management Studio and reload metadata with iisreset.

Mission accomplished!